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POS & Inventory
Management Services

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Our expertise and experience helps brands seamlessly transition to Shopify POS, ensuring a unified commerce strategy that streamlines operations and elevates customer experiences.

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Inventory & Data Migration

In Store Set Up

Staff Training

Shopify POS Set Up

Post Launch Assistance

How we help

Consult

Our team consults with you to identify the best Shopify POS solutions tailored to your specific business needs, ensuring a seamless and effective rollout.

Implement

We specialise in implementing and rolling out Shopify POS across multiple locations, providing comprehensive setup and training to ensure your staff are well-prepared.

Integrate & Extend

Our experts can integrate third party applications and develop custom solutions to extend the functionality of Shopify POS, enhancing its capabilities to align perfectly with your business needs.

Support

We offer ongoing support for Shopify POS, helping you refine your strategy and fully leverage the platform's features to continually grow and improve your business operations.

Why
Shopify POS?

Shopify POS Is a Comprehensive and Flexible Point-of-Sale Solution Designed to Unify In-Store and Online Sales, Streamline Operations, and Deliver an Exceptional Customer Experience.

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Unified Commerce & Improved Customer Experience

Shopify POS offers seamless integration between your online and offline sales channels, providing a unified platform where all your inventory, orders, and customer data are managed in one place. This solves the common pain point of data discrepancies and duplicated efforts that arise from managing multiple systems. Furthermore, the unification of online and in store creates a seamless shopping experience for your customers, improving important KPI's for your business.

Intuitave, Flexible & Customisable

The customisable, intuitive interface allows merchants to tailor the POS system to their specific business needs, making it easy to access key features and frequently used functions. This addresses the rigidity and complexity often found in traditional POS systems, reducing training time and improving transaction speed.

Fast, Reliable Payments & Industry Leading Hardware

By using purpose-built hardware like WisePad card readers and POS Go, Shopify POS ensures fast and reliable transactions with support for a wide range of payment methods. This eliminates delays caused by system lag or limited payment options found in many legacy POS systems.

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Shopify POS hardware offers a customisable and reliable solution that enables seamless transactions across all sales channels. With devices like the WisePad 3 Card Reader and POS Go, you can sell anywhere, whether on the sales floor, at events, or in traditional retail settings. The integration with Shopify Payments ensures fast, secure transactions, supported by 99.9% platform uptime. Enhance your setup with compatible accessories like barcode scanners, cash drawers, and receipt printers for a comprehensive point-of-sale system. Setting up and optimizing your POS hardware is efficient and straightforward, delivering a flexible and streamlined checkout experience.

Inventory Management

Shopify POS provides real-time inventory tracking across all locations and includes tools for creating purchase orders and managing stock levels. This comprehensive inventory management system resolves the challenges of overselling and stockouts commonly faced with manual or outdated POS systems.

Multi Location Management

Manage multiple stores from a single admin interface, with the ability to set distinct staff permissions, inventory allocations, and workflows per location. This structure accommodates the complex needs of enterprise clients with large or distributed retail networks.

Loyalty Programs

Easily integrate customer loyalty programs with Shopify POS to boost engagement and reward repeat customers. With plug-and-play add-ons, you can seamlessly implement point-based systems, membership tiers, and special promotions. This encourages repeat purchases and increases customer lifetime value by offering personalised rewards, fostering brand loyalty, and creating a unique shopping experience.

Gift Cards

With Shopify POS, inbuilt gift cards provide a flexible and efficient way to boost customer engagement and drive revenue. The gift cards can be purchased and redeemed both online and in-store, creating a seamless shopping experience across all channels.

Buy Online -> Return In Store

Effortlessly allow customers to buy online and return in store, improving customer experience, and promoting customer loyalty.

Local Pickup for Online Orders & Ship from In Store

Shopify POS offers a convenient local pickup feature that lets customers collect their online orders from your retail store, curbside, or any other specified location.

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With Shopify POS Pro, you can ship orders directly to customers from the checkout screen, providing a seamless shopping experience for those who prefer delivery, or ensure you don't lose a sale when your location doesn't have a specific product in stock.

Unified Customer Accounts

Shopify POS enables unified customer accounts, allowing you to track and manage orders across both online and in-store channels seamlessly.

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  • Holistic Order Tracking: With unified accounts, customers can view their entire purchase history, whether it was made online or in-store. This provides a comprehensive view of all transactions, ensuring consistency and simplifying returns, exchanges, and loyalty rewards.

  • Cross-Channel Access: Staff can access and review customer online orders directly through the POS system while in-store, helping them address inquiries, manage returns, and recommend related products more effectively.

  • Enhanced Customer Profiles: All customer data is consolidated into a single profile, giving your team detailed insights into customer preferences, purchase behaviour, and order history. This allows for tailored recommendations and personalised marketing campaigns, helping to foster stronger relationships.

  • Simplified Customer Experience: Unified accounts ensure a consistent and convenient experience for customers across all channels. They can shop, track orders, and resolve issues with ease, knowing that your team has a full understanding of their preferences and past purchases.

Track Staff Sales

Gain live visibility over sales made by each staff member, hour by hour from anywhere in the world, allowing you to better understand staff performance, and improve rostering.

DISCOVERY

In the discovery phase, we conduct an in-depth meeting with key stakeholders from your retail, marketing, finance, and e-commerce teams. We then conduct a retail visit to work alongside store staff and management, gaining valuable insights into requirements and pain points that need addressing.

PLANNING

Next, we engage in a detailed inventory planning session, working closely with your team to uncover specific requirements and highlight additional needs or concerns. This stage culminates in a comprehensive solution design, outlining the necessary systems and software, as well as a clear implementation plan to guide the rollout.

ROLLOUT & TRAINING

After finalising the plan, we arrange the necessary equipment, coordinate installations, and integrate all required systems and platforms. Staff will be trained in how to navigate Shopify POS, handle customer information, and manage payments and inventory. Managers will learn to oversee reports, shift management, and staff permissions. Initial testing will confirm everything is running smoothly before launching the first stores, while our team closely monitors the rollout.

SUPPORT

To ensure ongoing success, we offer dedicated support, helping refine workflows, troubleshoot issues, and make strategic adjustments. This comprehensive assistance guarantees a smooth adoption process, continuous optimisation, and alignment with your retail objectives.

How it works

Our tried and true process that makes a complicated thing easy for you.

Ready to transform your retail experience with Shopify POS?

Our team of experts is here to guide you through discovery, planning, training, rollout, and ongoing support, ensuring that your business is fully prepared to thrive in the evolving world of unified commerce.

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